Session Replay · Updated 2026
FullStory captures detailed session recordings including keystrokes and form interactions, and lets teams replay a visitor's entire session. Whether a particular implementation is lawful depends on its configuration, the information transmitted, disclosures, consent, and other facts. A request observed before a recorded consent choice is a technical signal to investigate, not a legal conclusion.
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California's Invasion of Privacy Act (CIPA), Penal Code § 631, addresses specified forms of interception and related conduct. Plaintiffs have asserted that some website session-replay, chat, and pixel implementations fall within the statute when they capture interactions without valid consent. Courts assess the statute's application to the particular parties, data flow, timing, and other facts. FullStory captures detailed session replays including keystrokes and form interactions — high-exposure under CIPA when recording before consent.
CIPA § 637.2 authorizes statutory damages of up to $5,000 for a qualifying violation. Plaintiffs may argue that multiple sessions support multiple counts; RegSentry does not determine whether a violation occurred or predict recoverable damages.
The California Attorney General reached a $1.2M CCPA settlement with Sephora over allegations involving sale disclosures and opt-out (Global Privacy Control) signals. That was a CCPA enforcement action, not a session-replay or CIPA case. Separately, private CIPA complaints involving session-replay and chat tools have named businesses in several industries. Those matters arise under different laws and facts and should not be treated as proof that a particular technical finding is unlawful.
import { init } from '@fullstory/browser';
// Call only after consent — not at module load.
cmp.onConsent('analytics', () => init({ orgId: 'YOUR_ORG_ID' }));
FullStory's official privacy/consent documentation →
RegSentry runs a browser against authorized public pages and records when supported FullStory and other third-party requests are observed relative to the test's consent state. Where supported, test-generated form interactions can help show the technical data flow. The scan does not decide whether a provider intercepted a communication or whether applicable law was violated.
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