Scans and monitoring
Include the public domain, scan link, what you expected, and what happened. Do not send passwords or private website credentials.
How can we help?
Get help with a RegSentry scan, monitoring account, subscription, or the remote MCP connector for OpenAI and Claude.
Email hello@regsentry.com. Include the affected domain or connector name and the exact error message so we can investigate efficiently.
Email RegSentry supportAccount and billing
Email from the address on the account. Include the plan or invoice date, but never send full card or bank details.
OpenAI and Claude MCP
Include the client, workspace plan, connection step, timestamp, and error text. The public endpoint is documented here.
Before you email
- Remove API keys, session cookies, passwords, private evidence, and personal data that is not needed to reproduce the issue.
- For an MCP issue, confirm the connector URL is
https://regsentry.com/mcp. - For an authorized site inspection, provide a public domain only—never an internal hostname or private URL.
Safety and legal boundary
RegSentry provides technical website-tracking observations and remediation guidance. Support cannot provide legal advice, certify compliance, or determine liability.